FAQ (Frequently Asked Questions)

Does SNOW really work?

We put our money where your mouth is - literally. Our money-back guarantee and 5-year warranty (on electronics) is one of the many reasons over 500,000+ people switched to Snow® in 2019 and over 99% of our customers leave 5-star reviews.

When will I see results from Snow teeth whitening?
You can see results in as little as 1 treatment. Most customers follow our 21-day smile makeover challenge and then use just 1-2 times per week to maintain the shade of whiteness.

How many treatments come with the all-in-one teeth whitening system?

Our bundle kit comes with a minimum of 60 teeth whitening treatments (comparable to dozens of dental teeth whitening sessions at the dental office). This system lasts a minimum of 6-months with many customers using the whitening serum that comes with each kit for 6-12 months.

What makes SNOW different?

We have spent over $3 million inventing our products and engineering them to perfection. Our products ship fast and are backed by a 30-day money-back guarantee and a 5-year warranty (on electronics). Our whitening gel is made in the USA.

We are an American company with customers in over 200 countries worldwide. There is no other company with our system and our quality and results speak for themselves. Be wary of any counterfeits and report them by contact support@trysnow.com

Is Snow FDA Approved?

Snow is a cosmetic product brand and does not need to be FDA approved. The company is registered with the FDA. We do use potassium nitrate in our teeth whitening products, as an FDA approved ingredient, which is why you may have seen the FDA approved recommended usage amounts on products containing potassium nitrate. 



Where are you guys based? Do you ship from China?

We are based in Arizona and 100% of our orders are shipped from Phoenix, by hand, to over 185+ countries in the world. We do NOT ship from China and all deliveries are guaranteed.

How do I use the wired kit?

 Apply the whitening serum using the brush tip applicator onto your teeth (like painting a picket fence). Then, put in your mouthpiece and connect to start the whitening session. After whitening, rinse your mouth and the mouthpiece with warm water. You do not need to avoid wine, coffee, or soda after whitening with Snow®.

We recommend brushing before you whiten and you may whiten for as long as 30-minutes per session, two-times per day for faster results.

You may need to twist the whitening wand 20-30 times for the first use in order for the whitening gel to come out

Store the whitening wands in the fridge to help them maintain their strength. 

How do I use the wireless kit?
Please visit our help section for the wireless system here:


Does this work on wine and coffee stains?
Yes, Snow is scientifically formulated to erase tough stains like years of coffee or red-wine drinking.

Does Snow whitening cause sensitivity?
Snow's unique formula is enamel-safe and contains an anti-sensitivity ingredient to help reduce sensitivity. Snow is favorited by our customers who are usually afraid to whiten because of sensitivity and was formulated by dentists who have sensitive teeth themselves.

Can I whiten my teeth even if I have some fillings?

What is the risk of the light used for whitening causing cancer in your mouth?
Snow uses ultra-safe LED wavelengths which do not cause harm to your mouth or body. There are no side effects.

How do I activate my 5-year warranty?

Register on this link:

How do I use Snow whitening kit?

Once your order is delivered, you will receive simple, step-by-step instructions. It is super easy to use.

What’s so great about Snow?

Superior results in the comfort of your home. Snow is #1 rated by our customers with sensitive teeth. Our customers report much better results, both short-term, and long-term, using our products vs. the other options on the market. Our results can be compared more to a $500-1000 dentist treatment, at a fraction of the cost and done in the comfort of your home.

Is this safe?

Yes, using Snow is safe and as long as you follow the plan, you will be very happy with your celebrity-grade smile. We don't use dangerous chemicals and never test on animals.

Should I avoid coffee and wine after using Snow?
It's not necessary with our upgraded formula. Have a glass on us! We'll keep your teeth white and protected.

What happens if I get Snow serum on my gums or lips?

Wipe it off as best and as soon as you can. Snow is meant to be used on your teeth only.

Can I use while nursing or breastfeeding?
Yes, a breastfeeding mom can safely get her teeth whitened or even whiten them herself at home. 

You swallow very little (if any) of the whitening serum, which means almost none of it can be absorbed into your bloodstream, so it won't reach your breast milk.

What is the desensitizing serum?
It is an optional Post-Whitening Treatment for customers, especially for those with extra-sensitive teeth.

  • Strengthens Tooth Enamel
  • Reduces Sensitivity
  • Returns Minerals & Vitamins to Teeth

What is the difference between the special serum and the maximum strength serum?
The extra strength formula is the strongest serum available. Use it for faster results.

How often should I use the product and for how long?
You can use it for 9-30 minutes each day for 21-30 days straight. If you have sensitivity, then take a break for 1-3 days, and continue.

Ready To Show Off Your New, Whiter Smile?

Get started now

Our Most Advanced Formula