Product Limited Warranty

SNOW Oral Care, LLC

SNOW Cosmetics LLC (“SNOW Cosmetics”) warrants ("Limited Warranty") only to the person who first uses the Product (defined in the Limited Warranty Table below) in the United States, that the Product will be free from defects in workmanship and materials for a period from the date of purchase or delivery date (if later than date of purchase) in accordance with the time periods set forth in the Limited Warranty Table shown below. SNOW Cosmetics reserves the right to reject Limited Warranty claims for Products purchased from unauthorized sellers, including unauthorized Internet sites. 

 

The Limited Warranty does not apply to normal wear and tear and does not cover repair or replacement if the Product is damaged by tampering, misuse, accident, abuse, neglect, improper installation, misapplication, alteration of any kind, disaster, or defects due to repairs or modifications.

 

Further, the Limited Warranty does not apply to physical damage of any nature whatsoever to the Product, including any opening or attempted opening of the Product, and any such opening or attempted opening of the Product shall render the Limited Warranty invalid. 

 

There are no warranties which extend beyond those stated herein. ANY IMPLIED WARRANTIES THAT MAY BE APPLICABLE TO PRODUCTS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.  

 

UNDER NO CIRCUMSTANCES SHALL SNOW COSMETICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF THIS LIMITED WARRANTY, BREACH OF CONTRACT OR STRICT LIABILITY. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.  

 

This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.  

 

To obtain warranty service, contact the Customer Support Center at 888-991-2796 or email support@trysnow.com. Provide us with the appropriate proof of purchase and/or ownership.  You will be provided a warranty claim form for completion, including a request for photo(s) showing the alleged defect.  In certain circumstances, we may also request that you send the product to Snow Cosmetics.  If such request is made, an RMA (return merchandise authorization) number will be provided to you. 

 

Return the product to Snow Cosmetics, LLC, 4401 East Baseline Road, Suite 103, Phoenix, AZ 85042. Customers pay for shipping warranty items to SNOW Cosmetics at the above address. 

 

If the product is defective in workmanship and/or materials, SNOW Cosmetics will provide replacement of the defective Product(s) and SNOW Cosmetics is responsible for shipping charges to you. If the product is not defective, you are responsible for shipping charges to return the product(s) back to you. 


2 - YEAR WARRANTY

1 - YEAR WARRANTY

30 - DAY WARRANTY

  • Wired kits

  • Wireless kits

  • E-toothbrush

  • Water flosser

  • E-toothbrush accessories

  • Wired replacement mouthpiece

  • Wireless replacement mouthpiece

  • Tongue cleanser

  • Lip applicator/eye roller

  • Travel bag

  • Steripods 

 

 

If you have any questions about whether a seller is authorized, call us at (888) 991-2796 or email us at support@trysnow.com.   


If you would like a physical copy of this Limited Warranty, feel free to print this webpage, call our Customer Service team at (888) 991-2796, or write us at Snow Cosmetics, LLC, 4401 East Baseline Road, Suite 103, Phoenix, AZ 85042