TRY BEFORE YOU BUY - FAQs

How does the Try Before You Buy program work?

 

1. Click Try Before You Buy
      ○ We’ll validate your credit card through an authorization. Best rest assured we will only charge your card if you decide to keep the Snow® Teeth Whitening Kit.


2. Try the item for ​21​ days
      ○ Try the Snow® Teeth Whitening Kit in the comfort of your own home.

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  • 3. Only pay if you love your item

      ○ We will only charge your credit card for the items that you decide to keep.



When does the ​21-DAY​ period begin?


We track when the package was delivered to your house, which starts the 21-day period.

How long do I have to return my Try Before Buying items?


You have until the end of the 21-day​ period to postmark returns.

How do you know not to charge my card for the items I’m returning?


When you initiate a return, we know which items you plan on returning and know to expect these items at our warehouse. We provide ample time for your returned items to arrive at our warehouse, where we inspect the items and process your returns.

What if I decided to keep the items but then want to initiate a return?


No problem! We have a 30-day return policy, so you can return items within this window.

How do I return an item?


We offer a 30-day money back guarantee on all unused products. Simply return your products to us within 30 days of placing your order.

Do you charge my card when you place the order?


We'll validate your card through an authorization for the full amount of the order. You'll see a pending charge on your statement, but rest assured that's not a charge. We'll only charge your card for the items you decide to keep.

What payment methods do you accept for Try Before You Buy purchases?


We only accept credit cards at this time.

How many items can I try before I buy?


You may try up to [1] item at a time.

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