I made a simple phone call to customer service and no questions asked they sent me a new one I got in a few days so it didn’t mess up my whitening routine at all.
I have been using Snow for almost 4 years and I love it!!! Their customer service has ALWAYS been incredible! Unfortunately 2 of my mouthpieces got a short in them and had to be replaced. I called both times and with no questions asked, they apologized and sent out new ones immediately. I got them within a week. Thank you to the incredible Snow team. I will never use anything else to whiten my teeth!
Prompt service with courtesy. No questions asked!
It works great! Love it
Thank you for the replacement!!!! Your warranty ROCKS and so does your product . Very happy customer
Customer service is great at replacing unit when the led no longer worked.
Absolutely love snow products best teeth whitening system I've ever used
It works awesome! I am so thankful for the replacement after my original one quit working after two years. Thank you for the amazing customer service and quick response! It speaks highly of your company